Shipping policy

SHIPPING POLICY

Effective date: 22 September 2026

Delivery and collection

Omar Halal Meats offers local delivery and collection. Available delivery options, eligible areas, delivery charges and any estimated delivery window are shown at checkout. If delivery is not available for your address, you will be unable to select it at checkout.

Delivery information

Please provide a complete and accurate delivery address, telephone number and any useful delivery instructions. We may contact you if we need to clarify an address or delivery issue. Delivery times are estimates and can be affected by traffic, weather, operational issues or other circumstances outside our reasonable control.

Food handling

Fresh, chilled and frozen products are perishable. Please inspect your order promptly and follow the product labelling and storage instructions after delivery. If there is a problem with an order, contact us as soon as you can and, where practical, within 24 hours.

Collection

Collection is available from Omar Halal Meats, 61 Chippenham Road, Harold Hill, RM3 8HL. Please bring your order confirmation and collect within the time shown in your order confirmation. Once goods have been collected, you are responsible for transporting and storing them safely.

Delivery issues

If an order is damaged, incorrect, missing or not as described, please contact us with your order number and photographs where available. See our Return and Refund Policy for further details. Your statutory rights are not affected.

Email: Info@omarhalalmeats.com

Telephone: 01708 592233 or 07415 181336